Privacy policy
Serene Styles London values the protection of its customers' personal data. This privacy policy explains how personal information is collected, used, and protected. By using our services, you agree to the practices described in this policy.
Collection of Personal Information
Serene Styles London collects various types of personal data to provide an optimal shopping experience. This information may include:
- First and last name
- Shipping and billing address
- Email address
- Phone number
- Payment information
Use of Personal Information
The personal information collected is used for the following purposes:
- Processing and shipping orders
- Managing payments and preventing fraud
- Communicating with customers about their orders and our product offerings
- Improving our customer service and responding to requests
- Sending information about new products, promotions, and events (with customer consent)
Sharing of Personal Information
Serene Styles London does not sell, rent, or share personal information with third parties, except in the following cases:
- With external service providers who process payments and ship orders
- If legally required or to comply with legal processes
- To protect the rights, property, or safety of Serene Styles London, its customers, or the public
Security of Personal Information
Serene Styles London implements appropriate security measures to protect personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:
- The use of encryption technologies for payment transactions
- Limited access to personal information to employees and partners who need the information to provide our services
Retention of Personal Information
Serene Styles London retains personal data as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements.
Customer Rights
Under applicable law, customers have certain rights regarding their personal data, including:
- Right of access: Customers can request a copy of their personal data held by Serene Styles London.
- Right to rectification: Customers can request correction of inaccurate or incomplete personal data.
- Right to erasure: Customers can request the deletion of their personal data, subject to legal retention periods.
- Right to withdraw consent: Customers can withdraw their consent for the processing of their personal data at any time.
Cookies and Similar Technologies
Serene Styles London uses cookies and similar technologies to enhance the user experience on our website. Cookies help remember customer preferences and track site usage. Customers can adjust their browser settings to refuse cookies, but this may affect the functionality of the website.
Changes to the Privacy Policy
Serene Styles London may update this privacy policy from time to time. Any changes will be posted on this page with an updated date. Customers are encouraged to regularly review this page to stay informed of any changes.
Contact Information
For questions about this privacy policy or to exercise your rights regarding personal data, you can contact Serene Styles London at the following address:
Email: info@serenestyleslondon.com
Serene Styles London is committed to protecting its customers' privacy and using personal data responsibly and securely.
